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SARDE (Syrian Association for Relief and Development) is a humanitarian organization supporting Syrian refugees in Lebanon. We worked with their team to design a comprehensive monitoring and evaluation framework to track program outcomes across health, education, and livelihoods support. Through participatory design methods, we created tools that balanced rigorous data collection with practical field implementation. Our approach helped SARDE demonstrate program effectiveness to donors while identifying areas for operational improvement.

We conducted a comprehensive analysis of transit access and mobility patterns across five metropolitan areas to identify underserved neighborhoods and transportation gaps. Using a combination of public transit data, ride-sharing metrics, and community surveys, we created detailed accessibility maps that quantified transit equity at the neighborhood level. This data-driven approach enabled city planners to prioritize infrastructure investments in areas with the greatest need and potential impact, leading to more equitable mobility outcomes.

We were selected as part of the Civic Innovation Challenge—an initiative to improve how London measures social connection and cohesion across the city. We explored how social media data could be used to proxy hard-to-measure aspects of civic strength, such as trust, inclusion, and accessibility. Our innovation focused on analysing over one million public reviews of everyday places—like parks, cafés, schools and supermarkets—left by Londoners on Google Maps. While online reviews can carry certain biases, they're also a rich, untapped source of real-world insights often containing detailed reflections on how welcoming, safe or accessible a space feels. To unlock this potential, we piloted a tool that aggregates and interprets review content across the city, helping to identify patterns and disparities in civic strength at a much higher resolution than traditional survey data. We also developed a concept for a searchable database using a technique called "vectorisation", which would make it easier and faster to analyse large volumes of qualitative text for common themes and indicators. Throughout, we worked closely with the Greater London Authority and other innovation partners to align our approach and build a more responsive, data-informed Civic Strength Index for London.

Our housing equity work addresses the complex challenges of affordable housing access and community development. Through detailed demographic analysis and community engagement, we help identify housing needs and barriers to access. We develop comprehensive frameworks that consider factors such as proximity to services, transport links, and community facilities. Our tools have helped local authorities and developers create more inclusive housing strategies that better serve diverse community needs.